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Customer Support Telecaller for Service

₹1500-12500 INR

Closed
Posted 14 days ago

₹1500-12500 INR

Paid on delivery
We need a dedicated customer support telecaller to act as a devoted link to both our existing and potential customers. You will be responsible for offering support for our services, responding to inquiries, resolving issues, and ensuring overall satisfaction. This role requires: - A proven track record in customer support roles, ideally over the phone - Confidence and skill in handling all types of customer queries - Knowledge of CRM tools - Exceptional communication and problem-solving abilities - Experience with service-centric businesses is a plus
Project ID: 38009795

About the project

11 proposals
Remote project
Active 13 days ago

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11 freelancers are bidding on average ₹11,845 INR for this job
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Drawing on my 6+ years of experience in troubleshooting and providing technical support for complex systems like PHP, MySQL, HTML, JavaScript and jQuery, I can confidently say that I have what it takes to excel as your customer support telecaller. My familiarity with HTML and CSS ensures that I fully understand CRM tools and their functionalities. Throughout my career, I consistently demonstrated my ability to communicate effectively, resolve issues efficiently, and maintain a high level of satisfaction among clients. Moreover, having worked primarily in service-centric businesses within the technology industry, I understand the nuanced needs and concerns of customers in this sector. I am capable of providing quick yet thorough responses to inquiries, demonstrating a deep commitment to ensuring overall satisfaction. My consistent use of these important skills has built me a proven track record in customer support roles over the years.
₹7,000 INR in 7 days
5.0 (3 reviews)
2.9
2.9
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Hello Sir/Ma'am, We've come across your project brief and are eager to collaborate with you to achieve your project objectives. RoundWeb Infotech is a dynamic and agile tech firm based in India. Our team is highly skilled and dedicated to delivering top-notch services. We are confident that our comprehensive range of services will effectively address your business needs and exceed your expectations. With over 10 years of successful experience, our pro-experts specialize in design, development, and various IT solutions. We ensure 100% client satisfaction through multiple iterations and unlimited revisions. Our team comprises industry experts proficient in: • Over 20 popular programming technologies and 30 frameworks • Website/CMS/Mobile app development • Graphic design, brand identity, and custom user interface design Are there any details you would like to discuss with us? Please feel free to connect with us via chat to discuss your goals for this project in detail so we can immediately start working on your project! We look forward to potentially contributing to your project and enhancing your business assets. Best Regards, Team at RoundWeb Infotech https://www.freelancer.com/u/akhilkanaujiya98
₹12,500 INR in 20 days
4.6 (5 reviews)
3.0
3.0
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Hello Sir/Ma'am, We've come across your project brief and are eager to collaborate with you to achieve your project objectives. GlobalGeek Infotech is a dynamic and agile tech firm based in India. Our team is highly skilled and dedicated to delivering top-notch services. We are confident that our comprehensive range of services will effectively address your business needs and exceed your expectations. With over 10 years of successful experience, our pro-experts specialize in design, development, and various IT solutions. We ensure 100% client satisfaction through multiple iterations and unlimited revisions. Our team comprises industry experts proficient in: • Over 20 popular programming technologies and 30 frameworks • Website/CMS/Mobile app development • Graphic design, brand identity, and custom user interface design Are there any details you would like to discuss with us? Please feel free to connect with us via chat to discuss your goals for this project in detail so we can immediately start working on your project! We look forward to potentially contributing to your project and enhancing your business assets. Best Regards, Team at GlobalGeek Infotech
₹15,000 INR in 15 days
5.0 (2 reviews)
1.2
1.2
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Hello Aditya S., Glad to say that we have already done a similar project before, would you like to see it? We already have similar experience in the same domain. We are an expert team which have 4 years of experience on PHP, Website Design, Telemarketing, MySQL, HTML Lets connect in chat so that We discuss further. Regards
₹9,800 INR in 7 days
0.0 (0 reviews)
0.0
0.0
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With respect to my developer-based skillset and your requirement for an agile customer support telecaller, I assure you that my strong communication skills, backed by a solid understanding of CRM tools, will give your customers the satisfaction they deserve. In the past, I have adeptly responded to diverse customer queries and provided effective resolutions surpassing their needs. By actively listening and empathizing with customers, I was able to decrease complaints by 30% and retain valuable clients. In addition to this, my deep understanding of emerging technologies has honed my problem-solving abilities. This enables me to easily adapt and offer customer-centric solutions in an ever-evolving service-oriented industry like yours. My broad development background further strengthens my grasp on your business model, allowing me to better understand the needs of your customers. To conclude, as someone who has witnessed firsthand how a positive support experience significantly enhances customer loyalty and advocacy, I'm extremely passionate about this role. I combine my technical prowess with excellent interpersonal skills to provide customers with the prompt, accurate responses that they deserve. Do allow me the opportunity to bring these capabilities into effect for your team's success.
₹3,000 INR in 7 days
0.0 (0 reviews)
0.0
0.0
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HI Aditya, I am hemant kumar. I have many years of experience in various domains. I have done work in customer support, web development, manage crms. I can do this work for you. I can do work 8 hours daily 10 am to 6 pm. I am comfortable with any other time slot or time zone. Moreover, I bring a unique and highly valuable blend of technical and interpersonal skills to the table. I can manage client query in the database and resolve issues through audio and screen share software if needed. Please give me chance. i can do this work for you professionally. Regards kumar
₹5,000 INR in 7 days
0.0 (0 reviews)
0.0
0.0
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As CEO and founder of UBTCALL, UBTIS, and UBT since 2014, my role involves steering a team that is at the forefront of innovation in computing and call center services. We operate on a global scale in the UAE, Morocco, and Spain, overseeing substantial international accounts. Our skilled team, predominantly composed of full-stack developers, focuses on developing and securing over 7,000 websites while providing extensive technical and client support. In the realm of digital marketing, our expertise spans email, SMS, and social media, ensuring notable returns on investments. We have a team of multilingual experts proficient in languages like French, Spanish, English, Italian, German, Arabic, Dutch, and Portuguese, allowing us to cater to a wide range of international clients. Dedicated to offering uninterrupted service, we operate 24/7/365. Our management teams are always on hand to guarantee top-notch quality in every endeavor. It’s our insight into market trends and commitment to excellence that drive our worldwide expansion and success.
₹52,000 INR in 7 days
0.0 (0 reviews)
0.0
0.0
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Dear Hiring Manager, I am glad to learn that your company is hiring talented and well experienced person. Am customer centric and organized person. I have experience in telemarketing and problem solving. Good knowledge of CRM tools. I would be grateful if given the opportunity as i bring unique blend of skills to the table.
₹7,000 INR in 7 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of INDIA
Kolkata, India
0.0
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Member since Mar 26, 2024

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