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I have emailed them but haven't recieved a reply. They have had bandwidth issues over the past few weeks (queuing to send out the emails) so perhaps they are addressing that.
I have the free service and as far as i know they don't have a limit to the number of subscribers.
Luckily i did download a list of my subscribers on the 15th (just routine backing up) so if they have a serious problem it won't be a disaster for me, just an inconvenience.
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