I only have a few points for you but they might help. First of all, write a contract for EACH customer. Make sure you state that you have the right to re-use their code and any images used in the creation of the site to prevent customers from hasseling other clients of yours. If you host their content, make sure you state that they must have a copy of the files somewhere else and you are not responsible for data loss on the server and you may discontinue hosting their site at anytime (let them know you won't, its just a precaution.)
Also, offer them 2 choices. If they want to upgrade often, charge a monthly fee. If its a rare thing then tell them they can pay small fees per change as they need them. I personally like to have slightly higher prices, then reduce the price after back to what it should of been telling them that their site went much quicker than expected and you are giving them a "discount." Again, they feel like they won.
If you would like to host their sites, offer them the hosting at a rediculously low price. Then slightly bump up the cost of the site, most people will feel they are getting a really good deal because they really don't know that it can be extremely cheap to get hosting.
Also, rough out a site design for them and send them a pic of it. If they like it..then add the details to it, code and charge them. This is to prevent you wasting your time on a great design that might not fit their "tastes" for web design.
Quote:
Originally Posted by thedude-tpm
Hi I wondering if any could help. I have been offered by my friend that owns a computer repair shop to do all his website which include hosting and updates. He currently has 20 customer that he would like me to maintain and future business. Now to my question
I am really not sure how the industry works. This is mainly for new customers that we get. Should I charge them a large up front fee and montly/yearly hosting service or should I charge the a lower annal fee per year.
Also after site is built does company we built site for own the completed website or do we. Just wondering if we charge lower up front and hope for customer to stay with our hosting what if they want site and host with someone like godaddy for about a $100 bucks were we spends hours on design.
I would like to know if any in this forum can help advise what most web design companies are doing before I commit to buying programs, attending classes and quiting my current job.....
Thanks
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