My old webmaster was hosting my site until she decided to close her web business down..My site was up on her server for free for over a year until about two/ three weeks ago..I set up another host account BUT they (new host) told me i needed the ftp ip, username and pw to transfer the site.. I have the user and the pw BUT i have no idea how to get the ftp ip.. So my site is now offline..My old webmaster have been UNREACHABLE for close to a year.. I wanted to move my site when she closed her business just because of this reason but after tried reaching her several times back then, no response..Wrote her again a few days ago but again, no response.. OK, What should i do to get the ftp id of my previous host? What should my next step be? Thanks..jazzd1

If the server is down, having the FTP details will be of absolutely no use whatsoever.
As you knew the server was going off at some point, did you not consider making a backup of the site yourself using the ftp login you already had?

Now about your only hope is to possibly recover the design from the Internet Archive if it is there. Any database you had will be gone as will any server side code you were running.

You talk about the FTP ID, but this is meaningless. The FTP login details you need are:

1) The host/server address - usually just the web address of your host e.g. somerandomhostingcompany.com
2) Your username - well it's fairly self-explanatory
3) Your password - again self emplanatory, just the password for your FTP account

As Chrishirst said, if your old host has now gone offline, then you probably won't be able to recover the data as this is on the server.

Thanks for the reply guys! I'm assuming her server is still up and running due to her site is up and running..She was my webmaster and handled everything for me from domain name to hosting ect due to me not knowing ANYTHING about websites..I'll definately take the appropiate steps from now on.. Live and learn they say.. Thanks for your suggestions..jazzd1

Can you still go to the web site, if her server is running? If that's the case, forget ftp, and just save each page. If there's server-side programming, a database, anything like that, you'll have to get in contact with her, probably the old fashioned way.

Originally Posted by jazzd1

I have the user and the pw BUT i have no idea how to get the ftp ip..

When you say "user and the pw" - what is that for exactly?

If this is for some control panel system (e.g. cPanel, Plesk, DirectAdmin etc.) then you can perhaps login there to reset the FTP details.

Your hosting could be offline for a number of reasons:

• Your domain has expired - if you tell us the domain name we can check on this part for you...
• Your hosting account was deleted (e.g. due to non-payment) - with this, your data will have gone too, so your only possible chance is a backup of yours/server owner etc.
• Your hosting account was suspended - in this case your data should be safely stored somewhere (at the moment), but if you can't make contact with the appropriate person/people you may find that data gets deleted.

Chris's idea about the Internet Archive is probably a good idea for recovering the design (if it's there), but it sounds like you wouldn't really know what to do with this even if you managed to get it? Even then any database or scripting functionality will be lost, as the only thing you could recover would be HTML / CSS.

You can go to www.dnsstuff.com and do a whois lookup for her domain and once the results come back it will give you her phone number. You can then phone her.

Best Regards,

Reece
WebHosting4Free.