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Host Department shuld be avoided like the plague
I opened an unlimited account there. Moved all my domains over and started working. Withing a month of opening my account I was out of business for over two weekes. They claimed there was a problem with the server, and they were working on it. For two weeks? what about the 99.99% uptime gurantee? well, they said that I had no recourse until service fell below 90% uptime. in otherw words, they do not guarantee anything, no matter what their advertising says.
Over the next two months I suffered outages every day. Sometimes it was just a few minutes. sometimes it was 20-30 minutes and on up to a couple of hours.
I suffered an e-mail outage for three days one time. that, of course, is not covered in their service level agreement, I was told.
When I grew so frustrated I threatened to take my business elwhere, Host Department offered to my my account and my files to antoher server. This would take two days, I was promised. (????) Well, five days later I was still being moved, and therefore still out of business. This time I was told I had no recourse because I had requested the move ( because of all the so called "server problems" I was experiencing which put me out of business )
Host department isnt good enough to be called "second rate" They are a patheticly klewless operation that is not deserving of any consideration whatsoever.
Save your money. And your sanity. And your business. Use a real provider, which Host Department is NOT.
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