I know how that feels, but when I had that problem with one of the web hosting companies I purchased hosting from, I contacted their support team and they were kind enough to transfer my files to another one of their servers ( no extra cash required ) .
Originally Posted by yuechen
For those on HostGator, has this ever happened to you? Can you share experiences?
The only problem I had with HostGator, was constant slow-loading pages. That's the reason why I canceled my web hosting plan with 'em,
. If you want to read about past experiences of customers using HostGator, there's a section in their forums which shows feedback from their customers. I'm sure you can use their search function to attempt to find something similar to your issue.
Blackberry Z10 & Q10 - Make it your next smartphone, or we'll find you. <_<