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I was a subscriber of webhostingpad.com
They had an enormous server crash about a month after I initiated service with them. They were to backup all websites every Sunday, but mine was lost.
I asked to cancel my service as a result of the server crashing. I certainly could not invest that much time into building another site with fear it would happen again.
They did not issue a credit. I had to follow up with them, and they had lost our communication history and told me I never cancelled. I had kept record of our emails and had to forward them, so they would believe me. It was an odd experience, for sure.
Then they said they would issue a credit, but were still going to charge me the settup fee. That is how my experience ended.
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