Hmmm...
Ping 76.163.191.163
[alien365.com]
Timed out
Timed out
Timed out
Timed out
Timed out
Timed out
Timed out
Timed out
Timed out
Timed out
Service scan
FTP - 21 220 ProFTPD 1.2.9 Server (Main FTP Server) [web239.opentransfer.com]
SMTP - 25 Error: TimedOut
HTTP - 80 Error: TimedOut
POP3 - 110 Error: TimedOut
IMAP - 143 Error: TimedOut
------------------------------
Ping
[alienfarmer.com]
Bad destination
Bad destination
Bad destination
Bad destination
Bad destination
Bad destination
Bad destination
Bad destination
Bad destination
Bad destination
Network Whois record
Don't have an IP address for which to get a record
DNS records
No records to display
Traceroute
Don't have a destination IP address
Service scan
Don't have an IP address to scan for services
It looks like there is no DNS record 
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I would wait to hear what TS will tell you but as I can see they had misconfiguration
at hands and you can email them stuff from above to proof it
fastreplies
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