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$8 USD / hour
Flag of INDONESIA
salatiga, indonesia
$8 USD / hour
It's currently 8:49 AM here
Joined January 26, 2024
0 Recommendations

Susan Andriani S.

@susanandriani8

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$8 USD / hour
Flag of INDONESIA
salatiga, indonesia
$8 USD / hour
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★ Data Entry | eCommerce | POD | Excel | Canva ★

Hello, I'm Susan from Indonesia (GMT+7). With over 5 years of experience in eCommerce, I've developed my skills as a detail-oriented data entry specialist. I pride myself on delivering quality work and always aim to meet project deadlines while striving for client satisfaction. I follow instructions thoroughly and fast learner when working on a new task. Before starting any project, I'm happy to provide a sample of my work for your review. My experience covers various areas: > Data entry > MS Excel > Google Sheets > eCommerce operations and product listing > Print-on-demand operations coordination > MS Word > PDF > Customer service > Canva (creating images and videos) > Basic photo editing with Photoshop > Meta ads operations > Landing page creation > MS PowerPoint Thank you for taking the time to review my profile. Please feel free to reach out if you have any questions or would like to discuss potential collaborations.

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Portfolio

11819770
11677253
11822271
11677250
11677239
11822102
11819770
11677253
11822271
11677250
11677239
11822102

Reviews

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Experience

Online Shop Admin and Customer Support

Bike Customcase
Aug 2020 - Present
- Responding to customer inquiries, concerns, and complaints. - Providing information about products, services, and order status. - Processing customer orders in a timely and accurate manner. - Verifying order details and ensuring proper shipping and billing information. - Updating social media and e-commerce content. - Monitoring and evaluating the results of Facebook ad campaigns. - Documenting all financial transactions, including sales, purchases, and other expenses.

Online Shop Admin and Customer Support

My Shoes Collection
Jan 2019 - Jul 2020 (1 year, 6 months)
- Managing and updating product information and catalogs such as descriptions, prices, and images in the e-commerce platforms. - Monitoring and maintaining accurate inventory levels. - Responding to customer inquiries, concerns, and complaints. - Updating social media and e-commerce content. - Monitoring and evaluating the results of e-commerce campaigns. - Documenting all financial transactions, including sales, purchases, and other expenses.

Project Manager

Puncak Keemasan Group
Feb 2013 - Dec 2018 (5 years, 10 months)
Lead a team of four people to deliver a project related to the science museum.

Education

Bachelor of Engineering (BEng) with honours

University of Melbourne, Australia 2005 - 2008
(3 years)

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