Name: Will Craig
Location: Cheltenham, Gloucestershire, UK
I am posting today because we are working on a Magento project and wondered if there might be some Magento experts on these forums willing to help.
We have Magento 1.4.2 running on a CloudLinux server with PHP and MySQL 5 support.
There is a shipping method enabled, "Table Rates using weight vs destination," we are testing using the United Kingdom as the shipping address, and this is in the allowed countries list for this method.
I have also chosen to always show this method, but this made no difference.
Unless logged in and even if freshly registered, the message we get under the "Shipping Method" section of the checkout process is "Sorry, no quotes are available for this order at this time."
We have disabled the shipping calculator on the shopping cart page, but it was always possible to proceed without using it, causing the same issue intermittently. We thought we had resolved this but it now seem if you log in, the quote appears anyway so the "fix" we believed was working is ineffective.
This message disappears if you reload the checkout page, after entering an address, but your registration form information is forgotten and needs entering twice. After entering the second time the quote appears. I imagine this is related to the first address entered, but we haven't confirmed this with testing.
I assume this all occurs because at the point-in-code Magento tries to generate a quote, Magento doesn't 'know' the users address, unless they are registered already or registered outside of the checkout process - no help for Guest checkouts, or users registering alongside the checkout process.
On the Magento forums I have found posters with issues which have been resolved, resulting in the above tests, and others with no fix.
Is there either a custom checkout module/extension available, premium or open-source, that solves this seemingly common issue?
Otherwise is there a shipping module that solves this (flat rate has no issue other than is is unsuitable for the client)? The client ships by destination, and weight. They also would like to have a custom shipping table by product where the attribute "is_sample" is true. This is because samples are shipped by RM/PF, and the full product by the pallet.
Has anybody else who has experienced this issue in some flavor willing to share their fix with us?
If you have the knowledge to resolve this, but are not willing to poke us in the right direction for nothing, a premium solution is an option.
If we find the fix, we will post the solution on here.
Last edited by mad_willsy; 05-18-2012 at 09:19 AM..