Do You Email Inactive Users?

**conorod** · 12-27-2008, 07:48 PM

Do you have a system set up to send reminder emails to inactive users(e.g. if they have not logged in for x days)? If you do, do you find it helps?
I do that on my forum, but so far it hasn't helped much.

**AD7863** · 01-06-2009, 01:04 PM

When I had a forum I set it up so it emails inactive users after one month of inactivity. It helped me. Another thing that helps is when inactive users get birthday reminders from your board. It reminds them about it lol.

**JN72** · 01-07-2009, 01:26 AM

I never email users unless I have something important to say. Too much emails and they will start treating every email from you as spam.

**armageddons** · 01-07-2009, 01:43 PM

I find emailing rarely helpful, as most of the email accounts are bogus. But I have to follow the procedure: first a warning of inactivity, then delete the account within 10 days.

**ChurchSecretary** · 01-10-2009, 07:25 PM

I do if there is a contest, dramatic change in the forum, or if I'm going to prune users (which I rarely do).

**webcosmo** · 01-10-2009, 10:40 PM

limited emails do help. for new forums specially, since people signup and forget about it. too much aint a good idea of course.

**yollyP** · 01-13-2009, 04:21 AM

Too much reminder somehow is annoying and might be marked as spam. a birthday reminder is good and thoughtful.

**~kev~** · 01-16-2009, 12:56 PM

My forum has a script that emails the members once after not logging in for 30 days. And then they will get an email 90 days later. After the 90 days, the member will get an email every 3 months asking them to visit the site again.

I would much prefer a newsletter. But the one I want cost $70 and does not work with the latest version of Vbulletin - 3.8. Once the newsletter gets updated to work with VB 3.8, I might get it and send out news letters instead of reminder emails.