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I REALLY want to spread the word about the horrible experience my company is having with Keywordranking.com.
I have a meeting with a lawyer tomorrow to try to end my relationship with keywordranking.com. If anyone has any legal advice or experience dealing with this organization please let me know.
Keywordranking.com Keyword Ranking is now three months behind on service to my company, so we stopped payment this month. Now they claim that the contract promises nothing except sending us automated reports. Keyword Ranking SUCKS!
If anyone is thinking of using keywordranking.com, please call our office first, we will do anything to keep you from making a terrible mistake with this company.
We signed a service agreement with keywordranking.com in December 2004 and thought we were on the way to internet success. The second week of December we learned their office would be closed for two weeks, but we still had to pay the $800 monthly fee.
Our sales rep assured us that we would have a full team of copyrighters working to create content that was sure to get picked up by the search engines.
When they finally started working on our account in January 2005 we learned they would “revise” the content we already had posted on our site. They changed two words and we paid another $800. At this point we were very angry, so we forced them to agree to create 3-pages of content each month. In February they created three pages, full of typos, misspelling, incoherent sentences and lies – that they expect us to post on our website.
We were forced to correct the content ourselves.
March 2005 – we received no content and paid $800.
April 2005 – we received an optimization schedule that outlined what they “planned” to do for the next three months. This included the content for March.
At the end of April 2005 we had received no content and paid another $800.
May 2005 – we informed keywordranking.com, we no longer need their services because they were now more than 60-days behind on content. This did not go over very well.
After spending a week calling and not receiving a return call, I decided to just start calling until some would talk to me. After three-hours of e-mails and non-stop calling, I finally made it up the chain of command to the collections person (remember we stopped payment for May 2005). She informed us that our contract did not guarantee anything, so they could not be behind on content. We have months of e-mails from our account rep stating that he was behind on content, but she said it was not in the contract and all she could go on was “what’s in black & white”. She also said if our account went past 60-days they would file a lawsuit against our company.
This is the very short version of a long chain of lies. If you have any questions about using keywordranking.com please send me an e-mail and I will call you with the entire story.
Stay away from Keyword Ranking.
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