Even after filing a report with the Better Business Bureau, Kontera is still refusing to pay my account balance. I honored the contract, as set forth in their terms of service, and gave 30 days notice before removing the tags from the website. Yet, they are claiming that I breached the contract because the impression levels dropped.
I had to move the Kontera tags out of the free website templates section on Themebot because the JavaScript tags were conflicting with either the AJAX scripting used in that section, or the caching mechanism, or a combination of all three. When a visitor would land on any page in the free website templates section while the Kontera tags were active, the first page load would be completely blank, there wasn't even anything in the source code. If I reloaded the page, then it would open correctly. I didn't even know that the Kontera script was causing a problem for some time (normally I am logged into the site, so I didn't see the effects of the caching with Kontera). I knew something was wrong because I saw my bounce rate spike during the period of time that the error started cropping up. It took a lot of time trouble-shooting this before I figured out that the Kontera script was causing the problem.
There is nothing in the Kontera terms of service that says anything about having to maintain a certain level of page impressions, and there is also nothing about having to place the tags on every single page. Furthermore, it is ridiculous to demand that a publisher keep the tags active in a certain section of a website if it is causing breakage. Totally irritating! I'm going to have to take them to small claims court and hopefully justice will be served.
Here is a link to the full article, which has a review of the Kontera ContentLink service and why not to use Kontera if you are trying to make money online. The article also explains why it is a good idea to avoid in-text advertising altogether.
Kontera - how to not make money online.
Last edited by undoIT; 01-20-2009 at 04:21 PM..
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