Contact Form Not Working! PLEASE Help...

**stressrelief** · 01:30 AM

Hey everyone, I have a contact form that is not working. the content can be typed in but when you hit send it doesn't send.

Here's the page:
Grannie Sandie Contacts

Once there, click on the form image to the right and the form pops up.

Here's the current code for the page:

<html>
<head>
<title>Grannie Sandie Contacts</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<style type="text/css">

</style>
</head>
<body bgcolor="#FFFFFF" leftmargin="0" topmargin="0" marginwidth="0" marginheight="0">
<p align="center"><img src="images/SmallLogo.gif" width="200" height="156"></p>
<div align="center">
<script type="text/javascript" src="ieupdate.js"></script>
<CENTER>
<FORM METHOD=POST ACTION="mailto:whatIwouldliketosee@granniesandie.c om" ENCTYPE="text/plain">
<p class="style8">Grannie wants to hear from you! </p>
<p class="style7">"Send us your ideas or just sign up to get the latest scoop on Grannie Sandie" </p>
<p class="style7"> </p>
<p class="style4"> Name:
<INPUT TYPE="text" NAME="name">
</p>
<p class="style4">Email:
<INPUT TYPE="text" NAME="email">
</p>
<p class="style4"> </p>
<p align="center" class="style4">Address:
<INPUT TYPE="text" NAME="name2">
City / State / Zip:
<INPUT TYPE="text" NAME="name3">
</p>
<p class="style4"> </p>
<p class="style4">Comments / Suggestions <span class="style4"><BR>
<textarea name="COMMENTS" cols="55" rows="15" wrap="hard">
</textarea>
<INPUT NAME="redirect" TYPE="hidden" VALUE="http://www.granniesandie.com/index-4.html">
<INPUT NAME="NEXT_URL" TYPE="hidden" VALUE="http://www.granniesandie.com/index-4.html">
</span><BR>
<INPUT TYPE="submit" VALUE="Send">
<INPUT TYPE="reset" VALUE="Clear">
</p>
</FORM>
</CENTER>

<span class="style2"><a href="http://mail.granniesandie.com" target="_blank"></a></span></div>

</body>
</html>

Thanks for your professional help. I'm pulling my hair out on this and I don't have any....

Rob

**colbyt** · 09-03-2006, 04:42 PM

I think you may want to find a method of collecting email addresses other than this one.

Most people are smarter than that.

If you really need a contact form that works, post back in the thread.

**stressrelief** · 09-03-2006, 05:12 PM

Not sure I understand your reply to my thread.....?

Are you saying you don't like the form?

You responded as if I was being slick in some way...what do you mean people are smarter than that? It says if you want to submit suggestions or get the latest news to sign up.

Please explain yourself.

Also I'm just trying to get the stupid form to work. DO you have any input?

I posted the code I used...

Thanks, Rob

**stressrelief** · 09-03-2006, 05:20 PM

Oh, hey I'm posting back in the thread.

Yes I want a contact form that works!

Thanks by the way!

**colbyt** · 09-03-2006, 08:00 PM

Quote:

Originally Posted by stressrelief

Not sure I understand your reply to my thread.....?

Are you saying you don't like the form?

You responded as if I was being slick in some way...what do you mean people are smarter than that? It says if you want to submit suggestions or get the latest news to sign up.

Please explain yourself.

Also I'm just trying to get the stupid form to work. DO you have any input?

I posted the code I used...

Thanks, Rob

Rob,

It is either very badly written html or an attempt to harvest email addresses from this forum.

Hence my reply to you. The java script said it was going to use my email account to send the message. I am a little paranoid about that subject. That is why I use a contact form.

Also posting the addresses for all the diffrent parties on the first page of the contact pages is a great way to receive lots of spam.

I just found it and started using a great, easy to use, free contact script that will let you hide all those email addresses. I can't recall the url but you can see it action and find a link for downloading it on this page of my site. The link is at the bottom.

I am using the intergated version. If you choose to use it I will be happy to help you with any questions you have.

Please let me know what you think of it.

**stressrelief** · 09-03-2006, 11:02 PM

Well, thanks for the reply.

I'm not a part of this forum to SPAM!

I'm here because I'm a webmaster and know the value of information from others who share the same trade.

I simply have a problem with my contact form and would like to fix it.

If anyone could help I would greatly appreciate it.

I downloaded your referral and found it to be confusing, and I don't want to link to anything. I need a clean site with only links that refer to the product or company.

Thanks for the reply though.

Rob

**mgraphic** · 09-03-2006, 11:44 PM

I noticed right off that the .com in your form action has a space in it - this will return a Site Not Found error. Also it is a mailto: which will not work on most browsers, and will attempt to open the users mail client to send - And it will looked very messed up in formatting, probably attaching a data file to the message with the form results.

**stressrelief** · 09-04-2006, 01:29 AM

thanks for the feedback, so what do i do instead of the "mailto:"?

Thanks...

**mgraphic** · 09-04-2006, 08:55 AM

If your server supports a scripting language (php, asp), I would submit the form to a page that could send mail from server-side.

**colbyt** · 09-04-2006, 09:46 AM

Sorry the one I suggested was not suitable. You can find a lot more of them at hotscripts.com. To get one that does not require a link back usually costs a few $. I use another on a different site that I think was $25. afh mail or formmail can't recall.

As mgraphic pointed out you are far better with a scripted solution.

Good luck.

**LadynRed** · 12:20 PM

Not everyone understands scripting languages so just saying 'you need a scripted solution' isn't very helpful. Not everyone can afford to pay for a scripted solution either. Not all hosts support php or asp, some still just support cgi.

The first place you should look is to your web host. Many of them offer pre-made scripts for things such as contact and feedback forms. If your host doesn't offer them (many won't allow custom scripts - period), then it's time to look for a service. I found a couple that might be helpful and they are FREE:

Free Customized Feedback Form for Your Website: Feedback Form Wizard (thesitewizard.com)
Build Free Email Forms - myContactForm.com

That last one comes with pop-up ads, but if you can afford $25/ year for their 'premium' membership, it may be worth it to you.

**stressrelief** · 09-04-2006, 01:44 PM

Thank you, I'll check with my server and go from there!

I deeply appreciate all the help and feedback from all of you, and definitely appreciate the free services offered by "lady".

Thanks again,
Stressrelief

**knives-out** · 09-04-2006, 02:26 PM

If you use mailto: then you will get lots of spam as there are programs that harvest those email addresses and add them to their junk mail/spam list.

If you can run php on your server try this solution Home of HiQ FormMail, an easy to use form to email script written in PHP. once you have it running its really easy to use, and does all the processing for you.

**Brendan22** · 09-05-2006, 12:06 PM

Quote:

Originally Posted by LadynRed

The first place you should look is to your web host. Many of them offer pre-made scripts for things such as contact and feedback forms.

Every host i've ever dealt with offered some way of processing forms, usually through FormMail or a clone of FormMail..

A quick google search found this: http://formmail.to/formmail.to/

Says it's free as long as you put their banner at the bottom of the form, might be worth checking out....

**stressrelief** · 09-05-2006, 02:01 PM

Thank you everyone for your thorough review and generous help.

My Web server offered a contact form, and it is now working. Can I get some feedback from you guys of the way I have it set up?

Click on the suggestion form on the contacts page and the form pops up. Does everyone think that's a decent way of doing it?

Thanks.

Grannie Sandie Contacts

**knives-out** · 09-06-2006, 06:41 AM

you have what looks like a form on your home page looks like it may be done in flash, but when you click on it, it takes you to the proper html form.

In terms of the user this seems weird, why have a form that looks like a form, but when you click on it, it then takes you to another form?

**knives-out** · 09-06-2006, 06:42 AM

Also the html form seems to have no style, it looks nothing like your other pages.

**stressrelief** · 09-07-2006, 11:42 PM

Well there wasn't much tweaking aloud with the server forms, it's also too large of a form to put on my contacts page, so I made an image that links to the form.

What does everyone think about that?

Lame or not?

Thanks for your feedback:

Stressrelief
Grannie Sandie Contacts