|
I know I have had a problem multiple times with them in terms of getting them e-mails because of their e-mail filters. Not sure why I was being filtered out, but it happened with multiple AMs and they had to whitelist me.
You might want to pick up the phone and call them, and just ask if they got your e-mails and ask for some help on the phone. Alternatively set up an aim account and chat with them that way.
|