Hi
Can anyone help me please? I have recently been hit by trojan.peacomm which Norton zapped but it did some damage first. My pc is connected to three printers and now doesn't recognise any of them. I have tried to uninstall and reinstall but keep getting the message "remote procedure call failed". My PC is a HP Pavilion and I run on windows xp.
My knowledge of computing is very limited so please keep it simple!
I have downloaded and subscribed to registry mechanic as I understood the trojan disrupted the registry but no joy.
I am thinking that I may have to do a complete restore or recovery and I have most of my work on backup disc but am worried about email.
Take a look in Administrative tools, services, scroll down to Remote procedure call (rpc) and make sure it is on started and automatic. If not start it again.
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Hi
Thank you for responding.
I have carried out your suggestions tomsyf and changed the rpc call to automatic and started. I then shut down the pc and restarted. The hardware wizard still cannot connect the printers and I get a message "RPC Server is not available" I scrolled down the same list but cannot see a RPC Server?
Hi LadynRed - I looked for the line to delete - but it wasn't there - do you think that Norton already deleted it for me?
