He may need to boot computer in safe mode in order to do it.
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Daniel, Helpdesk Leader Hosting24.com Web Hosting - First class web hosting services. Reseller Hosting - Provide unlimited disk space and bandwidth!
If the 2 suggestions didn't work try to buy an Operating System CD then FORMAT it.
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Why format? Maybe he wants to access some data from that PC (like banking passwords, pr0n movies, sensitive family information, etc.)
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Daniel, Helpdesk Leader Hosting24.com Web Hosting - First class web hosting services. Reseller Hosting - Provide unlimited disk space and bandwidth!
I'm sure he wants to reset password just because of reasons I have posted previously
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Daniel, Helpdesk Leader Hosting24.com Web Hosting - First class web hosting services. Reseller Hosting - Provide unlimited disk space and bandwidth!
or you can boot into linux, rename utilman.exe to utilman.old and copy cmd.exe to utilman.exe or do the same for any other app you can invoke before logon...