Hello............

I hope this is the correct forum for my question.

I have a .htaccess file in my web site root directory, that (in addition to other tasks) is supposed to direct anyone who mistypes a page url, to a special page (called 404errorpage.htm - also located in my root directory). This is to avoid them getting a standard "HTTP 404 Page cannot be found" message.

The file seems to work with no problem, except when "I" mistype an address I never get the 404errorpage.htm (when using IE or aol)

However everyone else does!

So if you type in http://www.candylandcrafts.com/what

you will get my 404 error page. When I do it from my computer I only get the HTTP 404 Page can't be found" message.

I have cleared out all my cookies, but I still never get the redirect to 404errorpage.htm

Any idea what is different on my computer? I only have the problem with IE and aol. But with Firefox and Netscape I get the correct page (404errorpage.htm).


Joe Hussar
candywebster@aol.com

Check to make sure that IE is not working "Offline" - Also force a refresh (if using Windows) by pressing Shift + F5

Hi...

Thanks for suggestions.......... checked/tried both............

I'm not working off line and refreshing won't do it either.

it works ok... in IE and Firefox ... even with french IP... !

I get 'Page cannot be found'.

Hi.........

Bobby: You're the 1st person I've talked to that has the same problem as I do. Everyone else (so far) reports that a mistyped URL in IE will return the "custom" error page.

It must depend somehow on the way we have our IE set up. ...............

Life is mysterious..................

Thanks.

Joe

It works fine for me I get the Custom Error page in IE+

It worked fine for me. I got the custom page.

You said you had deleted all your cookies. Did you clear all you temp files also?

I also read somewhere, yesterday, that sometimes it is because your ISP caches files that this problem occurs.

Here is the correct sytax for the custom 404 if you want to take a look at your .htaccess file.

For the .htaccess ErrorDocument command, you first specify the type of error you are defining (in this case the 404), then you give the local URL (not the full URL) of the error page:

ErrorDocument 404 /my-404-error-page.html

I choose to make that the first line of my .htaccess file. It worked immediately so I doubt it is your temp files causing the problem.

You don't have a line in your hosts file that points you back to your local IP, do you?

My htaccess error handling

ErrorDocument 400 /errors/?mode=badrequest
ErrorDocument 401 /errors/?mode=authreqd
ErrorDocument 403 /errors/?mode=forbid
ErrorDocument 404 /errors/?mode=notfound
ErrorDocument 500 /errors/?mode=serverr

Also the 1st overloading done in my sitewide htaccess.

You must be having issues with IE.

ibbo

This is probably not a caching issue.

Some ISPs automatically remove content from responses with status codes outside the 2xx range (presumably to save bandwidth).
You may be able to solve this problem by sending your error pages with a 200 (OK) status code:

Perl:

print "Status: 200 OK\r\n";
print "Content-type: text/html\r\n\r\n";

PHP:

PHP Code:

header('Status: 200 OK');