We produced a Free Live Customer Support package which may be useful for you. It's an Open Source under the public GNU license, So you may change everything you wish.
This package use PHP, MySQL and Flash and a working copy may find at http://www.dayanahost.com

Hope you enjoy.
F.Malekpour

Looks interesting!

I will check it out more in-depth soon.

excellent, i was looking for one of these. Thanks a million.

cool thing, you almost never see one of these!