I’m intrigued by the notion of online personas and the manner in which people can mask themselves well via forum discussions or email for the sake of hiding who they truly are. I’ve been frustrated by the auto-mail I have received from Google when I’ve tried to ask a question. I’ve wondered at the type of people behind the usernames in forum discussions and if they are who they claim to be really. At Affiliate Summit East I discovered that many are who they really claim to be. In the flesh. For good or bad. With a few exceptions.
I arrived in time to check in, register, enjoy a continental breakfast before a keynote address by the master of online entertainment. Entertaining and witty, the audience browsed through Ze Frank’s brain like Firefox on speed. Exceleration. Web 2.0. Interaction and visitors creating content. A blast for my creativity. He was who I expected him to be.
After the keynote address I began walking through the exhibitor booths where I collected t-shirts, pens, bags, money and a yo-yo. The Google gang was helpful with my Adsense and Adwords accounts. I expected them to be too busy to answer specific questions but they were not. One Googler had me log in to help me with Adsense. When I exhausted my concerns with that account, the Adwords gal took over. Helping me through the tools with plenty of answers to my questions, I walked away with a yo-yo and a great satisfaction at the helpfulness of their attitude. They were better than I expected them to be.
I found Linkshare who took my name and card and promised to explore why the four merchants I applied as an affiliate turned my website down as it made little sense to me. Again, better than I expected in person.
I walked into the HackerSafe booth with some questions and walked out with great information which should help me with security issues and concerns of my customers.
At this point, I was impressed with what I was experiencing. Better face to face communication with people I had only met through email or online forums that left me satisfied with the quality of character. Online and Offline matched or exceeded my expectations for the better.
It was then that I passed a booth with a name I recognized from some online forums for webmasters. This was a guy who had been banned from a few sites I was a member. His latest blog and forum ownership claim to be a place for discussions about online marketing and one, which when I visited in curiosity, was less than professional in content. “U no watt i meen?” In fact the thread titles contained profanity, content applauding the “black hat” area of earning with *coughspamcough* and much about the “adult” online industry. And here he was in the middle of Affiliate Summit exhibitors as though he was offering something wonderful to someone like me.
I was intrigued. I stood off to the side and watched his booth for a while out of curiousity. At some point an online marketer walked by who I know as a successful and moral online earner. He was called back to this booth. He turned, shook the hand of the booth owner to demonstrate respect, was offered a t-shirt which he laid over his chest as if wearing it while one of the booth’s helpers snapped a photo from a cell phone. Further curiosity revealed much more of a lack of character and a display of deceit that made my skin crawl. Back at my hotel I visited this guy’s forum to find the photo displayed for the humor and entertainment of his forum members.
I was disgusted as I thought of the childish, morbid behavior that I witnessed in person and on the online forums where he was banned. And now on his forums. And yes, he is exactly as I expected him to be. I had hoped for better and received far less.
“Character is like a tree and reputation its shadow. The shadow is what we think it is; the tree is the real thing.” – Abraham Lincoln
We may work hard to mask who we really are for the sake of our online business. But given enough time and enough interaction online and off, true character will demonstrate who we really are. Not the shadow of the reputation but the real thing.
