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WEBHOSTINGPAD.COM IS REALLY BAD NEWS!
I used them for the last year. Their service was OK although I experienced many times when the site ran realy really slowly. I usually took a couple of back and forth exchanges with tech support to clear it up which meant the site was running poorly for several hors at least. Either that or sit on hold for 30 minutes waiting to speak to someone.
SO, here's where it gets REALLY BAD.
I decided after a year of this that I had prepaid for that the company wasn't suiting my needs, so I did not want to renew. When renewal reminder e-mails came in I tried to reply saying I wasn't interested in renewing. They bounced back.
12 DAYS LATER I STARTED RECEIVING COLLECTION CALLS AND A LETTER FORM A COLLECTIONS AGENCY. YES, THIS COMPANY SENT A COLLECTION AGENCY AFTER ME FOR SERVICES THEY HADN'T PROVIDED AND I SAID I DIDN'T WANT.
The billing department rep was rude and unresponsive to any discussion about trying to resolve this in any other way than paying this full years prepaid fee.
My attempts to reach the president of the company to try and discuss this have been blown off.
JUST FYI.
Last edited by wegbuy123; 04-07-2009 at 10:04 AM..
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